SkipCohenUniversity
  • Home
  • SCU Blog
  • Our Podcasts
  • About Us

the SCU Blog

Do You Always Hold Focus on Quality?

9/15/2023

0 Comments

 
Picture
“One should really use the camera as though tomorrow you'd be stricken blind.”
Dorthea Lange

PictureClick to listen to the back story
by Skip Cohen

​I'm sticking with my "clean up" theme until I run out of things to suggest. Too many of you never think about how the photographs you capture, especially portraits, might be of value later on.

How often have we all worked on something and, whether rushed or exhausted, said to ourselves, "That's good enough?" We've all done it, and maybe it's acceptable when you're fixing something at home, but when it comes to a client, only your best is good enough.

In 2016, Bob Coates shared one of his favorite portraits with me, "Randy," shown on the right. I hope you listen to the short podcast with the photograph, but here's the summary. Randy was struck by a car and died two to three weeks after capturing the images. Bob's portrait was one of the last photographs ever taken of him.

One more major example, and it's so timely following the anniversary of 9/11 this week. Remember the tragedy and the photographs posted as people searched for lost family members and friends. Because so many of the victims were relatively young, there were hundreds of professional portraits, usually bridal or college, even high school senior shots. 

Throughout the industry, there are stories from professional photographers who captured the last images taken of a specific subject. 

Here's my point - NEVER compromise on the quality of an image. Your clients trust you to capture the best photos, and you owe them your full attention. You never know how important today's photographs are going to be tomorrow!

0 Comments

Time to Clean Up Your Blog

8/25/2023

0 Comments

 
Picture
​by Skip Cohen

​I'm sticking with the "clean up" theme with another short list of ideas - this time for your blog. While social media reach constantly changes, a good blog can still help you inspire your target audience. Like "Subliminal Man" on an old episode of SNL, it's the perfect time to plant the seeds of ideas for the holidays.

But a good blog has to be relatable for your readership. Here are a few tips to clean up the process:
​​​
  • "Mom" Appeal: For most of you, your target audience is "Mom." Women make 98% of the purchase decisions to hire a professional photographer in the portrait/social categories. Your content needs to appeal to Mom, but so does the look and feel of your blog. 
  • Gift Ideas: Share ideas on things to do with photographs. From frames to albums to canvas and prints, technology has made the choices to suggest virtually unlimited. I've written this before - photography is the perfect gift idea.
  • Make Your Audience Better Artists: There are things you do daily as a photographer that you take for granted. Help your audience better capture images of their family - even if it's just with a cell phone. 
  • Throwback Thursday: Use your throwback images to remind your audience how fast the kids are growing up and how their family is changing. 
  • Be Consistent: Consistency is crucial in building readership, and if you find yourself blogging every full moon, you're better off shutting off the blog entirely and coming back when you can make the commitment it deserves.
  • Build a Stash: Every post doesn't have to be done in real time. Build a stash of posts you can use, and then don't relaunch your blog until you've got 12-15 posts ready to go and in the pipeline. Then, alternate between posts in your stash and something fresh each week. 
  • Guest Posts: Sharing and exchanging content with other artists helps you build stronger awareness. Look for partnerships where you swap material with other photographers and groups within your community.
  • Support Your Community: Writing about upcoming community events gives you more traction in giving back. You'll likely find the sponsoring associations for each event you help publicize, sharing your information and helping you build more awareness.  

With just two months until seasonality officially kicks off, now is the time for you to start getting your audience thinking about the great ideas you can share, bringing them together with your skillset as an artist.
0 Comments

Time to Clean Up Your Approach to Planning

8/18/2023

0 Comments

 
Picture
by Skip Cohen

​When the pandemic hit in 2020, and we had to hunker down, we all had to change how we were doing things. That was especially true with every business. Unless you worked for Zoom, revenue slowed down dramatically. Every manager had to look at what they could cut back on expenses and survive. The pandemic forced everyone to be more disciplined. So, what happened to the discipline?

It's mid-August, and fall seasonality is right around the corner. It's a relatively slow time of year with nothing particularly unique - no holidays, vacations ending, and kids returning to school. Labor Day is coming up, officially marking the end of the summer. It may be slow and a nondescript time of year, but it should be anything but slow for building a list of ideas to bring 2023 to a record-breaking close for your business.

  • What do you have in store for a Halloween promotion? From kids to pets, it's a no-brainer to offer something exciting to your target audience.
  • Thanksgiving Opportunities: It's perfect for a day-in-the-life shoot as families prepare for Thanksgiving. It's often multi-generational as Mom, Grandma, and the kids prepare for Thanksgiving. That makes the timing perfect for a photojournalistic approach to capturing and telling a family's story. 
  • Christmas/Chanukah/Kwanzaa - whatever holiday, you've got the skillset to tell a client's story. First, there's the approach I mentioned above in capturing multiple images for an album. Second, there's never been a stronger sense of family than we have in the world today. That sense of family is ideal for portrait photographers working with families to update their family portraits. 
  • You don't have to do it all alone! Look for partnerships and cross-promote with other vendors in the community. The fourth quarter is perfect for photographers to work with florists, restaurants, salons, and travel agencies, for example. Create exciting promotions.
  • What's your holiday card look like for 2023? No photographer should ever use store-bought holiday cards. Instead, use one of your own images on the front of the card; add a message inside and your contact information on the back. You've got to remind people what you do for a living!
  • Video Holiday Cards: Now's the time to remind Mom about your ability to create a short video for this year's holiday season.

Need help with ideas? Start with a call to your lab and just ask, "What's new?" From prints to albums to metal prints and even canvas - find something new and stop offering products that could put a rock to sleep. Let's raise the bar on your game! Even canvas is still a product most consumers haven't seen. We might be tired of canvas, but the public isn't.

Here's the bottom line - the forecast for your business as a photographer and artist couldn't be more predictable if you keep procrastinating. So, take a couple of hours and scribble out some plans to bring 2023 to a strong finish. You're the only one who can create the excitement!

And if you're stuck on ideas - you know where to find me.

0 Comments

Time to Clean Up Your DIY Approach: Stop Flying Solo

8/11/2023

0 Comments

 
Picture
Be a mountain or lean on one.
Somali proverb
by Skip Cohen

​I'm sticking with this series of short posts with ideas to help you build a stronger business. They're perfect to consider as we head into the weekend.

There's a great joke I heard once...Why does it take a million+ sperms to fertilize one egg?...none of them will ask for directions! Not asking for directions is a typical male stereotype, but in all honesty, it's not exclusive to men.

Here's my point - Even if you've only been in business a short time, you still have a network of people you've met with expertise in areas you're lacking. But so many of you struggle and never ask for help, advice, or an opinion beyond the person you see in the mirror.

One example from yours truly - years ago, I wanted to change something on my website. I figured I could cut and paste the HTML code and make the minor change within the parameters I wanted, and *poof* I'd have what I needed. I screwed it up so badly that a big part of my website crashed. I called my good buddy Scott Bourne with a cry for help - he made the change and then asked, "Why didn't you just call me in the first place?"

I'm not suggesting you give up your quest to be a DIY business owner; it's an admirable goal. But if you're light on the skills needed, ask for help! As sappy as it might sound, this industry is one giant family, and we all watch each other's backs. We're here to help each other, but nobody is a mind reader if you don't ask!
“Be strong enough to stand alone,
smart enough to know when you need help,
and brave enough to ask for it.”

Ziad K. Abdelnour
0 Comments

Time to Clean Up How You Feel About Partnerships?

7/28/2023

0 Comments

 
Picture

If you want to go fast, go alone. If you want to go far, go together.
African proverb
 by Skip Cohen

​It's Friday, and time for another idea to help you fine-tune your business. Unlike some of the past suggestions, today's really isn't a cleanup because so many of you have never done anything with the concept, to begin with. The idea? Partnerships!

Stop thinking you have to do everything alone! Whether working together on a direct mail piece or cross-promoting with another vendor in your community - partnerships reduce your cost and help expand your reach. The best thing about the concept is that you can start small and grow into more significant projects, and add more partners.

Here's the assignment for this weekend...Pay attention to the other companies involved with other clients you're working with. A wedding photographer will have the most extensive potential resources: florists, caterers, bridal gown companies, travel agents, bands, venues, tux shops, limo companies, etc. To start, you just need one partner, and it's a simple expansion of your reach with their name and link on a preferred vendor section on your website and you on theirs. 

Once you start the foundation to refer business to each other, you've got lots of potential for a more interactive relationship. Cross-promoting is next in line with some sort of incentive when you buy services from both companies. From there, you might move into a direct mail piece and bring in a third partner. 

For example, an oversized postcard mailer with three companies reduces each partner's expense by a third. In addition, combining the power of three databases expands each company's reach. Lastly, each partner in the mailing becomes an ambassador for the other companies participating.

It's almost the weekend - take the time to find at least one company to start working with!

PS And if you're stuck on the process - you know where to find me!
0 Comments

Time to Clean Up Your Involvement in the Community?

7/21/2023

0 Comments

 
Picture
by Skip Cohen

It's Friday, and I'm continuing this series with short ideas to help you fine-tune and build a stronger business. And I always consider them a "clean up" theme because, like weeds in a garden, many of you have ignored these areas for so long that what-not-to-do has taken over the what-you-should-be-doing.

So, as you roll into the weekend, here's a simple idea to think about - let's make your website/blog a community resource.

Jay Conrad Levinson, known as the "Father of Guerilla Marketing," always listed community involvement as one of the critical things great marketers should do. People like buying products/services from companies they perceive as giving back to the community.

You need to be involved, and it can be anything from capturing images of an event to helping a non-profit filling ketchup and mustard bottles for the Boosters Club at Friday night games. It doesn't matter what you're doing, as long as you're giving back.

Publish a Community Calendar: Here's the twist, and it's perfect for your website and blog. Start publishing events of non-profits in your community. The fun of this is obviously self-serving - by sharing information and the links to upcoming fundraising events in the community, you're showing support for each association/group. You're setting yourself up as an ambassador of goodwill for each nonprofit.  In addition, many of the events will give you the opportunity to photograph the activities and the participants. And while you don't have time to attend every fundraising event, each time you can work on one, you've got new content for a blog post!

Here's an easy place to start - check with the local Chamber of Commerce about events that are coming up. Next, take a few minutes and look at the non-profits in your community and their websites. Look at the Senior Center, Alzheimer's Association, Breast Cancer Awareness groups, Programs for Veterans, support for the homeless, United Way...and the list goes on and on. Make a list to start building content for your community calendar.

There's one more great little benefit - the more frequently you publish community events in a calendar, the closer you get to becoming a clearing house for community activities. Your calendar has the potential to become a resource for the community, all under the umbrella of you giving back.

You're looking for the community to be good to you - so you need to make sure you're being good to your community.
0 Comments

Time to Clean Up Your Website?

7/13/2023

0 Comments

 
Picture
Your website is the center of your digital eco-system,
like a brick and mortar location, the experience matters once a customer enters,
just as much as the perception they have of you before they walk through the door.

Leland Dieno
by Skip Cohen

The whole idea behind this Friday series of cleanup suggestions is to give you things to think about and consider working on to build a stronger business.

Recently I was on a well-respected photographer's website. It was slow to load, and there was no logic in the content he was sharing. Plus, I had to mine for some of the most important information.
​
  • Load Times and Navigation: To start, check the various sections of your website several times a week just to make sure things are loading properly. Also, check them on at least one other browser. Here's how they all stack up against each o​ther for 2023 based on information from Oberlo.com. Click the chart to check out the complete article.​
Picture
  • Your First Tab: While there's a variety of opinions out there regarding your tabs, my opinion is that your galleries should be first. Your images are the hook to get your clients interested in finding out more about you. But remember, mediocre images that anybody's Uncle Harry could capture won't help you land more clients!
  • Your Other Tabs: Your next tabs should be your "About" page, followed by support features you might want to share, and finishing with your contact info. Support features are things you want to share to be helpful - for example, a link to your blog or a family portrait artist might share ideas on what to wear. Stay away from policies like refunds - some of you have policies on your websites that would scare an IRS auditor. They belong in the contract/agreement discussion, not the first visit to your site.
  • Mixing Specialties: "I don't know what I want to be when I grow up!" If you have several different specialties you're working to develop, pay attention to the target audience for each. If they're different, you might be in trouble. For example, if you're a wedding photographer and also love doing tabletop commercial work - the targets are two completely different audiences. An account exec at an ad agency looking for somebody to do product photography will be completely turned off if hitting wedding images before product work.
  • Separate Websites or Split Landing Pages: Suppose you're showing different specialties as part of your business, like commercial and wedding work. In that case, I suggest having another website or a landing page that allows the viewer to go in either direction.
  • The "Old" Three Click Rule: This is an old rule, and while, for the most part, outdated, it's still worth thinking about. The rule was simply never put your audience in the position of repeatedly clicking to get to what's most important on your site. The point is that after three clicks, they're done and will lose interest.
  • Your Contact Page: How easy is it to contact you? I already addressed this in a previous post, but there's no such thing as giving your target audience too much information. You don't have to list your home address if you don't have an office or studio, but provide a phone number, email address and if using a template email form, make sure you answer emails as quickly as possible.
  • Vendor and Associate Links: I'm a big fan of reciprocal relationships. For example, a wedding photographer should have the link of a florist; in turn, the florist should have the link back to the photographer. This can be even more effective if you're actually doing a cross-promotion with a special discount or additional service when a client uses both companies.​

There are over 300 million Internet active households in the US. As of 2022, that was 92.0% of the population. And globally, Internet active households are over 5 billion! Your website is your most important piece of real estate, but you have to keep it fresh and make a visit to your site a great experience.
“Great web design without functionality is like a sports car with no engine.”
Paul Cookson
0 Comments

Does Your Business Need a Little Structure?

7/7/2023

0 Comments

 
Picture
by Skip Cohen

​We just got back from a change of command ceremony involving our son, who's moving on to a new assignment with the army. While I love the flexibility of being in the private sector, I realized something as I met many of his staff and associates - everybody knows what their job is and what's expected of them. There's an infrastructure of responsibility in place that's well-defined.

That got me thinking about each of us as entrepreneurs and sole proprietorships. Nothing is defined, and while it's great to be flexible and be able to pivot, does everybody in your company understand their role? Many of you are like me - a one-man band or one-person band if you want me to be more PC. Even if you're the only person in your company - have you defined what needs to be done with every customer?

  • Do you have a system to follow up on customer satisfaction?
  • Is there a system in place to handle screw-ups immediately?
  • Do you have a contact tree in place for outside support when something goes wrong?
  • How often do you check your website for load times, as well as on different platforms?
  • Do you need more help? And are there things that a family member could help you with?

The list goes on and on, but I want to keep with my Friday Clean Up Series, and this is an easy one for you to work on. The bottom line is easy - take the time to think about what it would take to make your business run like a well-oiled machine. And when something does go wrong, what do you have in place to resolve issues quickly?

Even flying solo as a business owner...it still takes a village!
0 Comments

    RSS Feed

    Picture
    Picture
    Picture
    Picture
    Picture
    Your walk is just a click away
    Picture
    Picture

      Sign Up for Our Newsletter!

    Subscribe to Our Newsletter

    Our Partners

    Picture
    Picture
    Picture
    Picture
    Picture
    Picture
    Picture

    "Why?"

    Check out "Why?" one of the most popular features on the SCU Blog. It's a very simple concept - one image, one artist and one short sound bite. Each artist shares what makes the image one of their most favorite. We're over 130 artists featured since the project started. Click on the link above and you can scroll through all of the episodes to date.

    Categories

    All
    Alzheimer's
    Beyond Technique
    Business
    Business Breakthroughs
    Clean Up Series
    Customer Service
    EDU10
    Excire
    F64 Lunch Bunch
    Faculty
    Fast Food Friday
    Guest Post
    Humor And Sarcasm
    Hump Day
    In The News
    Lessons Learned
    Lighting
    Luminar
    Lumix
    Marketing
    Mark's Corner
    Mind Your Own Business
    Miscellaneous
    Motivational
    One Step At A Time
    Photodex
    PhotoShelter
    PhotoTexting
    Platypod
    Podcasts
    Profoto
    Sales
    Search
    Skylum
    Social Media
    Sunday Morning Reflections
    Tamron
    Tamron Recipes
    Technique
    Throwback Thursday
    Wedding Photography
    Westcott
    Why?

Categories​

Business
Marketing
Technique
Sales
Fast Food Fridays
​

Podcasts

Tamron Recipes 
Beyond Technique
Why?
Mind Your Own Business
Pro Photographer Journey

 Partners

Tamron
Photofocus

​Lumix

Marathon Press
​Platypod
©  2019 Skip Cohen University
  • Home
  • SCU Blog
  • Our Podcasts
  • About Us