by Skip Cohen
We just got back from a change of command ceremony involving our son, who's moving on to a new assignment with the army. While I love the flexibility of being in the private sector, I realized something as I met many of his staff and associates - everybody knows what their job is and what's expected of them. There's an infrastructure of responsibility in place that's well-defined.
That got me thinking about each of us as entrepreneurs and sole proprietorships. Nothing is defined, and while it's great to be flexible and be able to pivot, does everybody in your company understand their role? Many of you are like me - a one-man band or one-person band if you want me to be more PC. Even if you're the only person in your company - have you defined what needs to be done with every customer?
The list goes on and on, but I want to keep with my Friday Clean Up Series, and this is an easy one for you to work on. The bottom line is easy - take the time to think about what it would take to make your business run like a well-oiled machine. And when something does go wrong, what do you have in place to resolve issues quickly?
Even flying solo as a business owner...it still takes a village!
Check out "Why?" one of the most popular features on the SCU Blog. It's a very simple concept - one image, one artist and one short sound bite. Each artist shares what makes the image one of their most favorite. We're over 100 artists featured since the project started. Click on the link above and you can scroll through all of the episodes to date.