by Skip Cohen
It's Marketing Monday, and today's post is as much a reminder for you as a consumer as it is for your business as a retailer and a product/service provider. So consider it a public service announcement!
Let's turn back the clock to this time last year. We were in the throws of the pandemic, and everything went upside down when it came to shipping. I remember a holiday gift we ordered for friends that took six weeks to get here through the USPS. Concerned, I wandered into my post office and was told by our local postmaster, "Sorry, nothing we can do - I've got gifts of my own I'm still waiting for!"
Then came the challenge of overseas shipments - often on their way, but with virtually no tracking information. Several times, I saw Platypod shipments look like they were still in NY when the same day, I'd get an email from the photographer overseas saying it had arrived.
So, here's the bottom line. As a consumer, shop early and ship early! Unless you're delivering locally or personally, as a business owner, encourage your clients to make their decisions now, so holiday gifts arrive on time.
Last week our fulfillment manager at Platypod sent out an email with the dates to the right for FedEx and USPS. It's up to you whether or not you believe them. Personally, I'd lean to adding a few days on, but follow the news - this is guaranteed to be a hot topic this season.
The challenge of shipping has already been in the news repeatedly. I caught this short piece in this week's copy of The Week. I know it might be hard to read, so click on it to enlarge in the SCU lightbox.
There's also a more in-depth article online at theSkimm.com about delays and price hikes through the USPS.
So, the expression, a good offense is the best defense is credited to George Washington!
“…offensive operations, often times, is the surest, if not the only means of defense.”
George Washington, 1799
The bottom line is to build a good solid offense. Don't get caught short with your clients or your personal shipments this year. Shop early, help your clients as much as possible and get their orders out ahead of whatever you'd consider the regular schedule.
It's going to be a great holiday season for photographic products, and with the renewed sense of family in this country, you've got the skillset and products to meet the needs of your target audience!
Happy soon-to-be here holidays!
Check out "Why?" one of the most popular features on the SCU Blog. It's a very simple concept - one image, one artist and one short sound bite. Each artist shares what makes the image one of their most favorite. We're over 100 artists featured since the project started. Click on the link above and you can scroll through all of the episodes to date.