Dear MGM and MLife:
I missed breakfast yesterday and thought it was great that you provided a mini-food court at the conference center during WPPI. It's a nice touch and a piece of banana bread and a small bottle of water was just what I needed. I went into sticker shock when the clerk said, "That will be $9.00." I told her that was absurd and she suggested I get a cup of coffee for $4.00 since the water was $5.00. Even Starbucks, although still absurd, at least does a 24 oz. bottle at $6.76!
I know we're in the desert. I know that water is tough to come by except to fill your pools. I get that you deliver the water in a stunning plastic bottle with a classic label...but what makes it worth $5.00?
I know it costs money to run a hotel like this. I know the conference center and ballroom were expensive to build. I even accepted $40 for two bowls of oatmeal and a cranberry juice on room service, but this is water! And, it's a small bottle of water!
Wanting to get the most out of my $5.00 investment I actually took the time to read the label, which lists sixteen different properties in the MLife family. It also lists an email address for premiumwaters.com. So, as I sit here this morning, I'm trying to understand where the premium is.
I'm hoping that with this bottle of water comes a chance to have my name engraved on a brick somewhere on the property in memory of a guest who gave so much to help maintain the MGM!
A Guest Saved from Dehydration Thanks to MLife
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