SkipCohenUniversity
  • Home
  • SCU Blog
  • Our Podcasts
  • About Us

the SCU Blog

Just Pick Up Your Phone!

7/25/2023

0 Comments

 
Picture
by Skip Cohen

​Your greatest marketing tool is relationship building. You can't establish relationships if you don't engage more often. And one of the best engagement tools, second only to being face-to-face, is a phone call! Yes, I'm old school, but there's a reason - email and text messages are missing something - your voice! 

Yesterday an old friend, who many of you might know, Barbara DeMoulin, sent me two text messages. I was busy and couldn't respond right away. A few hours later, she sent me an IM on Facebook, checking to see if she was sending messages to the correct number. I started to write back and decided just to pick up the phone and call her.

The call was terrific. We hadn't caught up to each other in many years. While a text would have been shorter and faster, I would have missed a nice look in my rearview mirror with a wonderful friend with whom I'd lost touch.

Here's my point - Regarding communication, we live in a cold, instant fulfillment world. Text messages and emails have their place and get the job done, but they're minimalistic. But if your communication concerns an issue involving even the smallest amount of tension, it's tough to write an email. But with a phone call, you've got so much more expression to add, and from a Customer Service perspective especially, nothing beats direct contact.

​Just pick up the phone!
0 Comments

Your comment will be posted after it is approved.


Leave a Reply.

    RSS Feed

    Picture
    Picture
    Picture
    Picture
    Picture
    Your walk is just a click away
    Picture
    Picture

      Sign Up for Our Newsletter!

    Subscribe to Our Newsletter

    Our Partners

    Picture
    Picture
    Picture
    Picture
    Picture
    Picture
    Picture

    "Why?"

    Check out "Why?" one of the most popular features on the SCU Blog. It's a very simple concept - one image, one artist and one short sound bite. Each artist shares what makes the image one of their most favorite. We're over 130 artists featured since the project started. Click on the link above and you can scroll through all of the episodes to date.

    Categories

    All
    Alzheimer's
    Beyond Technique
    Business
    Business Breakthroughs
    Clean Up Series
    Customer Service
    EDU10
    Excire
    F64 Lunch Bunch
    Faculty
    Fast Food Friday
    Guest Post
    Humor And Sarcasm
    Hump Day
    In The News
    Lessons Learned
    Lighting
    Luminar
    Lumix
    Marketing
    Mark's Corner
    Mind Your Own Business
    Miscellaneous
    Motivational
    One Step At A Time
    Photodex
    PhotoShelter
    PhotoTexting
    Platypod
    Podcasts
    Profoto
    Sales
    Search
    Skylum
    Social Media
    Sunday Morning Reflections
    Tamron
    Tamron Recipes
    Technique
    Throwback Thursday
    Wedding Photography
    Westcott
    Why?

Categories​

Business
Marketing
Technique
Sales
Fast Food Fridays
​

Podcasts

Tamron Recipes 
Beyond Technique
Why?
Mind Your Own Business
Pro Photographer Journey

 Partners

Tamron
Photofocus

​Lumix

Marathon Press
​Platypod
©  2019 Skip Cohen University
  • Home
  • SCU Blog
  • Our Podcasts
  • About Us