Just Answer Your Phone!
I started to write this last week but never got back to it...
I'm sitting here with two phone lines on speaker phone. One is waiting for the rocket scientists at Quick Books. The message said a four- minute wait, but I'm going on ten. The other is with PNC Bank; I've got a simple customer service question, and that line is at twenty-five minutes. I know I'm lost in the black hole of telecommunications. Since I've got other things to do, the phones are just sitting while I'm working. I'm curious to see how long it's going to take.
So, here's the point to my rant this morning:
This post this morning is short, and I guess not-so-sweet on this gorgeous Saturday morning in Florida. I just wanted to plant the seed for you to think about the level of service you're trying to provide.
Wishing everybody a terrific weekend. If you're a wedding or event photographer and you're working today - wishing you nothing but "wow" moments and images that make your clients beg for more!
Your comment will be posted after it is approved.
Leave a Reply.
Check out "Why?" one of the most popular features on the SCU Blog. It's a very simple concept - one image, one artist and one short sound bite. Each artist shares what makes the image one of their most favorite. We're over 100 artists featured since the project started. Click on the link above and you can scroll through all of the episodes to date.