Back with a Vengeance: Your Phone!

I want this phone! LOL

by Skip Cohen

It's Throwback Thursday and now and then I like to step away from the memories of old photographs and instead find early concepts I've shared in blog posts.

Seven years ago, my good buddy Scott Bourne wrote the post below about using your phone. At that time, picking up a phone and making a call was in the shadows of texting, email, and social media in general. Many of you didn't have a phone number even listed on your website. Well, the new norm has changed all that and made the phone one of your best tools for helping your business.

Talking to a client directly is second only to the benefits of meeting with them in person, which these days can be minimal. And a phone call, especially when you're not hard-selling anything, is perfect for helping maintain relationships important to sustaining your brand and reputation.

So, why not start today and set a goal of ten clients or friends a day you're going to call and just ask, "I'm just checking up on people I care about - how are you guys doing?" It really is that simple, and the phone is a great way to keep in touch!​

Scott Bourne should be on your radar. Check out more great content and wisdom by visiting his blog, Picture Methods.

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by Scott Bourne
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This may come as a shock to some of you, but in the old days, not one single professional photographer on the planet had a Facebook account. Nor did they have a Flickr account, a blog, a website, an e-mail address or anything else that involved being "on line." Yep I know, I know, hard to conceive. But it's absolutely true. And in keeping with my status as "older than dirt" I know this is true because I was actually there!

Truth be told, I've spent more of my life operating without the Internet than WITH the Internet. I've sold more photographs, licensed more images, booked more shoots using the telephone than the Internet. Now here's the good news. The telephone still exists. Oh you don't hear about it very often, but yep, I checked. It's still there. You can get one just about anywhere. And you no longer need to rely on a lady named "Ma Bell" to pick one up.

Yes, the magical telephone still works and in my opinion, still has great value. So today's Marketing Monday tip is short and sweet. Get a telephone number, plaster that puppy everywhere. Use it. Share it. Actually answer it. Talk to people. It's an amazing thing. You can hear the happiness or sadness or joy or suspicion or whatever in the other person's voice. You don't have to rely on emoticons! You can just ask people how they are feeling, what they need, and they will tell you! Crazy right?

You should put your telephone number on every single piece of marketing material you hand out. And you should put it on your website, your blog, your social media accounts (at least the ones you use for business) and you should do so today! 

People still use the telephone. They really do. Maybe not ALL people. But enough to warrant you investing in one, promoting the number and responding promptly to every single call, period. 

I know what you're thinking. "But Scott if I put a telephone number on my website people will call me!" Yes! Isn't it wonderful? Clients and prospects will call and try to give you money. It's like magic. Give it a try. Really. 

As always, Skip and I are rooting for you. ​

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