It's also important to remember nothing good can happen with your brand if your skill set is mediocre! You've got to make your work better than "Uncle Harry's". Your work needs to be outstanding and your goal is to build a reputation for exceeding client expectations.
Here are few other things to think about:
- Be on time and keep your promises. Being a photographer is a word-of-mouth business and just like Seth Godin's quote this morning, the best starting point is to keep your promises and have great follow-through.
- My grandmother used to tell me, "You're judged by the company you keep!" So, get involved in your community. Be helpful and surround yourself with people who give back.
- Always return calls and answer emails promptly. Every customer needs to feel like they're your most important client.
- Don't be a one-trick pony. Keep in touch with your clients. Building a strong brand as a photographer is about relationship building. So, even if a wedding was the only thing you were hired to do, check in with your client six months later and on their anniversary. The younger the bride, the more friends she has who will be getting married. Next, they start to build a family. As a family grows so do their photographic needs.
- Use your blog to show what's in your heart. Nobody cares what you shoot with; what awards you've won; or how you got started. However, your audience does care about why you love being a photographer. Use your blog to show your passion for people, capturing memories and the community. This where you need just to be yourself and let people know your values.
Building a strong brand isn't just about consistent performance it's about non-stop recognition. You need to get your name out there every day so that when a potential client needs a photographer the first name to pop into their head is yours!
Illustration Credit: © OutStyle